When your order ships, we email you a tracking link. You can also check your order at any time:
- From your email: open your order confirmation or shipping email and click View your order.
- From your account: sign in with the email you ordered with to see your orders and tracking.
Delivery times: orders are handed to the carrier within 1–3 business days, and most arrive within 7–15 business days of ordering. Tracking can take a few days to show movement after your order ships. See our shipping policy for details.
Need help? Email support@petlifehouse.com with your order number and we'll look into it.